iATS maintenance normally occurs between 12am and 2am Pacific Time which is when we are processing transactions for organizations located in the Pacific Time Zone.  To minimize connection errors, set your organization's time zone to US/Hawaii so that auto processing transactions will fire at 6:30 AM ET (3:30 AM PT).  

Here are the steps for changing your organization’s time zone in the database:

  1. Log into eTapestry
  2. Click the Management tab
  3. Click My Organization
  4. Click Preferences 
  5. In the Preferences section, change the Time Zone to US/HawaiiClick Save And