This error was caused by the recognition program not being completely configured and missing recognition program levels. To resolve please follow the steps below to add recognition levels to the recognition program.
1. Go to Constituent the functional area
2. Select Recognition Programs and open the appropriate program
3. On the Recognition Levels tab select Add
4. Enter the appropriate information for the level
5. Repeat steps 3-4 until the desired number of steps have been created
6. Rerun the Recognition Program Process to verify resolution