The easiest way to map an event from Luminate Online to Luminate CRM is to do the following:
- Create an Event in Luminate CRM. (It is best to set up everything with the Luminate CRM, particularly Event Levels, event before continuing)
- Go to Luminate Online -> Content -> Events.
- Click on Mirror a Luminate CRM Event
To map the event manually:
- Go to Data Management -> Luminate Configuration -> Cross References.
- Choose Luminate CRM Ticketed Event.
- Find the Luminate Online Event to add the Luminate CRM cross references.
- Go back to Cross References.
- Choose Luminate CRM Ticket Class to map the ticket classes to the Luminate CRM Event Levels.