To update a cross-reference:
  1. Select Data Management > Luminate Configuration.
  2. Click Cross References button.
  3. Next to the Luminate CRM category in question, select Configure.
  4. Click Cross References tab.
  5. Next to the specific object, click Edit.
  6. Select the new values you wish to map to, via the user interface.
  7. Click Finish.
To remove a cross-reference:
  1. Select Data Management > Import/Export.
  2. Click Cross Reference Types tab.
  3. Select the name of the Luminate CRM category in question.
  4. Select the name of the specific object.
  5. Select the new values you wish to map to, via the user interface.
  6. OR click Delete to remove the cross reference.
  7. Click Save.