- Navigate to Revenue > Transaction search and open the original recurring gift record
- On the left under Tasks, click Edit Status
- Change the Status using one of the following options:
- Option: If the patron stopped paying change the status from Active to Terminated.
- Option: If the patron requested an end to the gift change the status from Active to Canceled.
If there are no available reason codes to be selected, please review: How to add, remove or mark Reason Code inactive