Form hangs or lags after clicking submit before showing confirmation screen

You have a form, for example a donation form, in NetCommunity. After clicking the submit button to submit your payment information, the page lags and you don't see the confirmation screen right away. It make a minute or longer before the confirmation displays. 
It's normal for the form to hang for a few seconds as there are many processes taking place in the background after a user clicks submit. If the form is hanging for longer than a minute:

Confirm the donation form is being submitted using the Fully Qualified Domain Name
Non-qualified domain:
Fully-Qualified domain:
If the confirmation screen never displays



Was this article helpful?