When processing an Online Application (OLA) or an Online Reenrollment (ORE) form in the Blackbaud NetCommunity plug-in in The Education Edge, there may be a warning message that reads:
This application was submitted by NetCommunity user '[USERNAME]', which is currently linked to The Education Edge record for [RECORD NAME]. New records for the applicant and applicant relations will be created. Do you want the NetCommunity user to be linked to this form's applicant or student record instead?
This occurs when the user that logged in to fill out the form is currently linked to another record in The Education Edge database. When this warning message pops up the options are yes and no.
If Yes is clicked: The applicant will now have the online login information that was used to login for the form to be filled out. The original record, usually the parent record, mentioned in the warning message will have no username or password on the record.
If No is clicked: The applicant record will be generated with no username or password on the record. The original record, usually the parent record, mentioned in the warning message will keep the login information.
*NOTE: If selecting Yes or No triggers an Unhandled Exception regardless of the option selected, check the matching record of the applicant. If it is an Individual record, convert the record to an applicant record, process the appplication and attempt to select the appropriate Yes/No option.