Registration form not accepting credit card payments due to exceeding maximum transaction limit

Participants attempt to register for a Kintera Thon event using a credit card. They are denied registration based on exceeding the maximum transaction limit. A maximum transaction limit should be set or removed for the event.

Article Number: 65737

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Navigate to Communities > Special Events > Friends Asking Friends > Kintera Thon
Hover over your event and select Website Info
Select Fee Structure
Under Maximum Transaction Limit, choose the form from the drop down menu that needs to be updated
Enter a Maximum Transaction Limit OR click Delete next to a maximum transaction limit that is $0.00
Click Add Maximum Transaction Limit
Navigate back to the Webinfo Checklist and click the green Publish This Event Now button

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