Luminate Online Marketing and The Raiser's Edge pass constituent information back and forth with the help of the Luminate Service Bus, Microsoft Windows Azure Service Bus, and Blackbaud Web Services. However, gift information is sent to Raiser's Edge from Luminate Online Marketing only and not from Raiser's Edge to Luminate Online Marketing.  When donations are accepted or when changes are made in Luminate Online Marketing, they are sent to the Luminate Service Bus where they are stored. The updates are then sent to The Raiser's Edge through Blackbaud Web Services so they can be reviewed before being committed to your database.

The transfer of data works differently if you host your own database on-premise, or if Blackbaud hosts your database.

On-Premise Database: 

If you host your own database in The Raiser's Edge, constituent and gift information accepted in Luminate Online Marketing flow from Luminate Online into the Luminate Service bus where it is stored. That information is then passed into the Microsoft Windows Azure Service bus using 128-bit TLS encryption. Blackbaud Web Services then retrieves the constituent and gift updates and brings them into the Luminate Online Marketing plug in page in your database of The Raiser's Edge to be reviewed.

If Blackbaud hosts your instance of Luminate Online Marketing , but you host your own database in The Raiser's Edge, the integration supports https encryption.

For every request that comes into Blackbaud Web Services through Microsoft Windows Azure, a valid set of The Raiser's Edge user credentials are necessary. The Raiser's Edge Supervisor user credentials cannot be used.
  • Note: The Blackbaud Web Service connects out to Microsoft Windows Azure, so you do not need to open any incoming ports on The Raiser's Edge firewall. You cannot control security on the Microsoft Windows Azure Service bus or manage its incoming ports. If you are concerned with locking down outgoing ports in your firewall, the ports the Blackbaud Web Service would need to use to contact out to Azure are 80(http), 443(https), and 9350-9353.

Blackbaud Hosted Database: 

If Blackbaud hosts your database in The Raiser's Edge, constituent and gift information accepted in Luminate Online Marketing flows from Luminate Online into the Luminate Service bus where it is stored. Blackbaud Web Services then retrieves the constituent and gift updates and brings them into the Luminate Online plug in page in your database of The Raiser's Edge to be reviewed.



For additional information and diagrams on how the data transfers between The Raiser's Edge and Luminate Online Marketing, see our The Raiser's Edge and Luminate Online Marketing Integration Guide.