Online donations processed via Web transactions - Bank Account Details are overwritten in BBIS Enhanced Revenue Batch after using LookupID field to search for constituent to match revenue to.

After downloading and opening BBIS User/NonUser donations batch for Recurring Gift paid by Direct Debit, using the LookupId field to search for the Constituent to match to, the Bank account data added by the user on the BBIS donation form is removed from the batch.  Issue does NOT occur if Validate is used to match the constituents in the batch.
We are currently evaluating this issue and will update this article when we have more information.

Environment

 3.0.516 Sp3 P22

Was this article helpful?