Error: Field is too small to accept the amount of data you attempt to add. Try inserting or pasting less when printing checks

 When printing checks or EFTs out of Accounts Payable, users receive Error: Field is too small to accept the amount of data you attempt to add. Try inserting or pasting less. The creating payments progress meter almost completes before the error displays.
We are currently evaluating this issue and will update this article when we have more information.

Typically this error message occurs when at least one Vendor record with an invoice about to be paid has contact information with an email address that is too long, emails that are combined into one long email address, or a phone number that is in the incorrect format.

To resolve the error, locate the Vendor and correct the contact information. The email field can contain up to, but not more than 50 characters.

It may be possible to find the Vendor or Vendors in question by creating a Vendor query and adding the Vendor's contact phone and email to the Output tab. View the results and potentially find the Vendor with the problem to then resolve the error.

Steps to Duplicate

  1. In AP, Banks, open the bank where the error is occurring
  2. Click Print checks and record bank drafts
  3. General tab: select the payment date and printer
  4. Invoices tab: Select the invoices to be paid
  5. Click Create Now
  6. Click Create Payments
  7. It begins processing and then you receive Error: The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data.

Environment

 Financial Edge
 7.87
 Reported in version 7.86.93.0001

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