Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.
  1. In Configuration, Account Setup, select Account Structure
  2. Highlight the segment you want to increase, and click Increase segment length on the gray bar
  3. Select the segment to increase and use the arrows to select the new segment length.
  4. Click Ok.
  5. A message appears warning you that the operation cannot be undone. When you are ready to proceed, click Increase Length Now
Note: When you increase segment lengths, the previous segments will be changed. For example if Account Code is 4 digits and you have Account Code 1000, it will be changed to 10000 when increased to 5 digits. If Department is currently 2 digits and you have Department 10 and you increase your segment to 3 digits, Department 10 will be changed to 010.