The email alert that staff receives when an online sale is made shows the order date in Eastern time, instead of the customer's appropriate time zone. The order in Altru will have the correct order date and time, based on the customer's time zone.
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development.
Please continue to look at the order itself to find the correct date/time by going to Sales > Order Search and searching on the Order Number found in the email alert. Under the Status section, you can see the order date and time processed.