Primary Addressee on The Raiser's Edge record does not populate Salutation (Formal) in Luminate Online Marketing

When integrating The Raiser's Edge and Luminate Online Marketing, the Primary Addressee maps to the Salutation (Formal) field in Luminate Online Markering. Sometimes, users may find that in the Constituent 360 record, the Salutation (Formal) is blank when the Primary Addressee on The Raiser's Edge record is populated. There are no errors for this contact in Queue Problem Management.

This was resolved with version 1.1.9 of the Luminate Online plug in for The Raiser's Edge.

Download and install the latest version and patch, if applicable. 

Environment

 1.1.7
 1.1.9

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