Issue Number and Valid From are fields specific to the card type Maestro. Maestro is only supported when processing through an account where the funds will be disbursed in Euros. When processing any supported card type other than Maestro (Visa, MasterCard, Discover or American Express), these fields should be left blank.

To remove Maestro (for U.S. and Canadian clients):
  1. Log into the Blackbaud Merchant Services Web Portal
  2. Click Account Management > General Settings
  3. Scroll down to the Account Configurations tile
  4. Click the ellipses on the desired configuration
  5. Click Edit
  6. From Supported Credit Cards, unmark the checkbox by Maestro
  7. Click Save