Error: Server Error in '/NetClassroom7' Application. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Full error message:

Server Error in '/NetClassroom7' Application.
Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Data.SqlClient.SqlException: Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SqlException (0x80131904): Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.]
   Blackbaud.Web.FE.NC7.CustomizableHomePage.GetResultCollection() +486
   Blackbaud.Web.FE.NC7.CustomizableHomePage.Page_PreRender(Object sender, EventArgs e) +915
   System.EventHandler.Invoke(Object sender, EventArgs e) +0
   System.Web.UI.Control.OnPreRender(EventArgs e) +8775110
   System.Web.UI.Control.PreRenderRecursiveInternal() +80
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Control.PreRenderRecursiveInternal() +171
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +842
 
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 7.86.93.0003
 7.86.93, patch 4

Was this article helpful?