Error: error calling VBA code 'MergeConstituents_BeforeMergeRecord2': Automation Error when using the Duplicate Constituent Management Tool

When the Luminate Online Plug-in is installed in The Raiser's Edge, the following error message is received when trying to merge constituents in Admin> Duplicate Constituent Management Tool. 

Error: error calling VBA code 'MergeConstituents_BeforeMergeRecord2':

Error: Automation Error

This error message does not occur on workstations without the Luminate Online Plug-in installed, since those workstations do not sync the merge to Luminate Online.

Alternative Solution:

Merge constituents from within Records > Constituents.



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