- Go to the alert and edit it.
- Go to Step 4. Select Targets
- Click on the link for ""Review Legislator Contact Status"
- Now click on "Click here to view the individual Legislator Contactability Index"
- Now choose where the official is from, and make sure the via E-Mail column has "Yes" if it has "No" that is why all the emails are failing.
Connect and collaborate with fellow Blackbaud users.