Email Statistics Are Not Updating in the NetCommunity Tab of the Raisers Edge Record

When viewing the NetCommunity tab within the constituents Raisers Edge record, the email statistics have stopped updating as of a specific date.

Article Number: 66422

Products:

  • Blackbaud_NetCommunity_BBNC
 We are currently evaluating this issue and will update this article when we have more information.

Environment

 6.55.526 patch 6

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