This error message is a result of a missing address in the contact record of the linked Acknowledgee.

Steps to resolve:

In the Raiser's Edge:
  1. Navigate to Records
  2. Search for and open the Acknowledgee contact record you are trying to link to the Tribute
  3. Select the Relationships tab
  4. Select the linked record associated with the Acknowledgee
  5. Enter an address in the record
  6. Click Save
  7. Click Save
  8. Reprocess the donation
*If the steps above do not solve the issue, try the following:
  1. In the Memorial/Tribute section of the Donation record in the connector, look for one of the following:
In Honor Of,
In Memory Of  or 
In Support Of
 
There should be a name followed by a Constituent ID
  1. Copy the Constituent ID
*Note* You will also see and Acknowledgee entry followed by an Constituent ID but you shouldn't need this one.
  1. Close the Connector window
  2. Go to: Records > Constituents
  3. Click the binocular icon
  4. Enter the Constituent ID into the Constituent ID search field
  5. Click Find Now
  6. Double click the constituent record in the search results
  7. Check to make sure an address has been entered for the record, if not update it.
  8. Select the Relationships tab
  9. Double click the Acknowledgee linked in the connector and update the record accordingly
  10. Save
  11. Reprocess the donations