If you do not see any suburbs or cities in these drop-down selection list fields, follow the instructions below (depending on the product you're working with):

The address fields must be labeled in a particular way in order to be able to see New Zealand cities:
  1. Log into CRM.
  2. Go to Administration.
  3. Select Countries and States under Configuration.
  4. Select New Zealand and click Edit.
  5. Change the City label to Suburb.
  6. Change the State label to City.
  7. Click Save.
  8. Go back to the list of countries.
  9. Double-click on New Zealand. This will take you to the state table for New Zealand.
  10. Add any commonly used cities as States (they will appear in the City drop-down field on the donation page).
  11. Login to BBIS.
  12. Go to Administration > Code Tables and click Refresh code tables.

  1. Log into RE.
  2. Go to Configuration.
  3. Select International.
  4. Double-click on New Zealand or if it does not exist yet, click on New Country to add it as a new country.
  5. Make sure the currency, exchange rate, address fields and other configuration options are all set for the country of New Zealand.
  6. Click Save and Close.
  7. Go to Records and create a new test (individual) constituent record.
  8. Under Preferred Address, select the Country of New Zealand.
  9. Type in a Suburb. You'll see a prompt that states "Do you want to add [suburb] to the NZ Suburbs table?" > click Yes.
  10. Type in a City. You'll see a prompt that states "Do you want to add [city] to the NZ Cities table?" > click Yes.
  11. If you go to Config > Tables > [NZ Suburbs / NZ Cities], you'll notice these new entries you added on that test record.
  12. Login to BBNC.
  13. Go to Administration > Code Tables and click Refresh code tables.
You can simply delete that test record in RE once you've followed the above instructions. If you'd like to add more suburbs and cities for New Zealand, go to Config > Tables > [NZ Suburbs / NZ Cities] in RE and add more entires by clicking on the New Table Entry button while editing the corresponding table.

What suburbs and cities should I add to my tables?
You can add as many as you need or all of them if you like. For a complete list of New Zealand's cities, please visit http://www.wolframalpha.com/input/?i=cities+in+new+zealand or perform your own search online to find this information.
The same thing goes for suburbs. There are many suburbs in New Zealand, so it's up to you to determine which ones are commonly used or that need to be added.

New Zealand address block is stuck on NetCommunity forms