Appeal profile report - Gross amount value is different from the Total revenue amount

In the Appeal Profile report Gross Amount value is different from the Total Revenue value. If you compare this report with the ‘Appeal Performance’ report, it shows one amount for these two fields.

The Appeal Profile report totals Payments and Pledges to reflect the expected outcome of the Appeal. The Appeal Performance report totals Payments only to show the current performance of the Appeal. This is how both reports were designed to work. In the Appeal Profile report the Total Revenue is less than the Gross Amount because the Gross Amount includes Pledges in the calculation.

Environment

 3.0.516.15

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