This message may appear when the account used to fill out the form is linked to an individual record and the form did not require a login. The system assumes that any form filled out which does not require a login is filled out by the applicant. If the parent is logged into the system the message will appear asking to move the login information from the individual record to the applicant record.
If the login information is correct in The Education Edge, select No at the prompt to keep the user account currently linked to the existing individual record in Education Edge.. If you would like to move the username to the applicant record, select Yes at the prompt.