You may have been instructed to remove the Convio DNS key related to the DKIM key in order to comply with new updates in Luminate.  But it can be confusing, so be sure the "include:outboundmail.convio.net"  remains in the SPF file.

You will have the following in your SPF record:

"include:outboundmail.convio.net"

Do not remove this part of the SPF record, as it may be detrimental to overall email deliverability.