Setting “Correct capitalization in name and address fields” affecting multiple lines in Constituent Address

If you have selected ‘Correct capitalization in name and address fields’ in Constituent data hygiene settings then the auto correct also affects the data for address entered on multiple lines. When you enter an address and use “enter” to start a new line, the capitalization rule causes the “carriage return/new line” to be removed, thereby consolidating the address onto one line. If you have not selected ‘Correct capitalization in name and address fields’ then this does not happens.
 
It appears that this rule is incorrectly editing out the carriage return/new line as this is not documented anywhere that we can see, and the name of the setting also leads the assumption that this is for capitalization edit only.
 
This behavior is present in both the Constituent Batch and the Add/Edit Constituent screen.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 3.0.516.24
 3.0.516, Service Pack 6

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.