Participant attributes are missing from records

After processing an event transaction in the NetCommunity plugin via bulk processing, the participant attributes selected on the form for the main registrant are missing.
Once the subsequent batch in the Raiser's Edge is committed, these attributes are not on the main registrant's record either.

This is happening on an event where there are multiple pricing options... the first pricing option having the attributes.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 
This issue was resolved in the latest version of Blackbaud NetCommunity

Environment

 6.55.526, patch 6
 6.58.806, patch 3

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.