Performance: Slowness when adding solicit codes to constituent records

In the Communications area of constituent records, users have the option to add solicit codes to their Preferences tab, to track information that users should be aware of when contacting that constituent.  Users with system administrator rights are able to add and save solicit codes quickly.  However, users who have limited rights in the database experience significant slowness when attempting to add solicit codes to records.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 3.0.516
 3.0.516, Service Pack 7

Was this article helpful?