When attempting to start the Blackbaud Mobile Service, the service does not run successfully. The service appears to start, then immediately stop.
While logged into Raiser's Edge, selecting Web Services, and clicking test connection an error message you may also receive is "unable to establish database connection. The server may be offline or there may be a problem with your internet connection."
According to Microsoft there was an accidental update that installed a workstation update for Microsoft Root Certificate and applied this update to some servers.