Step 1: Make sure that you are using a compatible browser for Sphere.
  • Sphere is compatible with Internet Explorer
Step 2: Clear you browser's cookies and cache Step 3; Retry making the old address historical If the above troubleshooting steps do not resolve the issue, please chat with Support and include the following:
  • Supporter ID
  • Desired historical address
  • New address
  • Effective FROM and TO dates