Error: Page cannot be found when loading the KPI dashboard in web shell

Users are unable to access the KPI Dashboard in Web Shell. After several minutes of loading a page cannot be found error will appear. If the users attempts to access the KPI Dashboard in Click Once the dashboard will load successfully

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 3.0.516.15
 3.0.516, Service Pack 4

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