This issue is caused by a dialog box appearing directly behind "The Financial Edge - InstallShield Wizard" or "The Education Edge - InstallShield Wizard" while installing the pre-requisites for The Financial Edge\Education Edge.
- Move the active install window of "The Financial Edge - InstallShield Wizard" or "The Education Edge - InstallShield Wizard" to the upper left corner of the screen.
- This will reveal a dialog box that reads "To ensure the correct version of SQL server is installed, additional information is needed. Does your organization use the 6.42 version of Payroll or Student Billing?"
- Click "No" to allow the installation to continue.