How to remove extra content at the bottom of an email message that doesnt show in the email editor in NetCommunity

There is text and links at the bottom of the message in Outlook, but this text doesn't show in the message in NetCommunity. The content needs to be removed from the email message so that it doesn't show when the email message is sent.

Article Number: 67011

Products:

Blackbaud_NetCommunity_BBNC

This text usually shows up in the bottom of the email content when the text in the email message has been copied from a Word document. We do not recommend copying text from a Word document and pasting into a message in NetCommunity. This can cause formatting issues within the email message. To remove the text, follow the steps below.

Click the pencil icon to edit the email message in NetCommunity
Click the View tab
Click HTML code button
Copy all of the HTML code that is present in the window. We recommend to paste this into Notepad in order to save a copy of it, in case the wrong line gets deleted from the code
Remove the unwanted text at the bottom of the HTML code window. This usually comes after the following line in the HTML code: </table>
Click Update button

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