Error: Error 1309. Error reading from file C:\[path]\program files\Blackbaud\The Financial Edge\Plugins\ARConvertPlug.dll. Verify that the file exists and that you can access it when repairing or updating a workstation

 When repairing or updating the installation on a workstation, you may receive one of the following errors:
  • Error 1308.Error reading from file C:\[path]\program files\Blackbaud\The Financial Edge\Plugins\ARConvertPlug.dll. Verify that the file exists and that you can access it.
  • Error 1309.Error reading from file C:\[path]\program files\Blackbaud\The Financial Edge\Plugins\ARConvertPlug.dll. Verify that the file exists and that you can access it.
  • Error 1308.Source file not found C:\[path]\program files\Blackbaud\The Financial Edge\Plugins\ARConvertPlug.dll. Verify that the file exists and that you can access it.
  • Error 1309.Source file not found C:\[path]\program files\Blackbaud\The Financial Edge\Plugins\ARConvertPlug.dll. Verify that the file exists and that you can access it.
We are currently evaluating this issue and will update this article when we have more information.

Alternative Solution:

Uninstall and reinstall The Financial Edge on the workstation

Environment

 Financial Edge
 7.86
 7.86.93.0004

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