1. Go to Sales > Approve Closed Drawers.
  2. Find the ticket seller's drawer.
  3. Click on the green downward arrows next to the drawer, and click Edit.
  4. Subtract the amount of initial cash from the closed drawer.  For example, if the total cash in the drawer is $500, but $100 was initial cash, change the cash total to $400.
  5. Click Save.