- When logged in as the user whose cash drawer starting balance was not entered, go to Sales > Count initial cash.
- If you have already entered the Starting balance for this cash drawer, Altru will display the amount previously entered. Update the initial cash amount in the Starting balance field, as needed.
- Click Save.
If the cash drawer has already been closed and submitted:
- Go to Sales > Approve Closed Drawers.
- Find the ticket seller's drawer.
- Click on the green downward arrows next to the drawer, and click Edit.
- Subtract the amount of initial cash from the closed drawer. For example, if the total cash in the drawer is $500, but $100 was initial cash, change the cash total to $400.
- Click Save.