- Go to Sales > Unresolved Online Sales Order.
- Open the Order.
- Click on View Unresolved Online Order Error. See error: an error occurred while building an item in the cart.
- Highlight the item and delete it out of the cart.
- Go to the Create Order tab and add the same event item back into the cart, but with the correct price type or membership details.
- Click Complete to finish the order.
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