Type: MSG_TRANSIENT_ERROR Summary: Received transient error sending to CG endpoint Detail:
Owner is inactive, cannot reparent the account
This error is found in Queue Problem Management (QPM) in the Fundraising Online to LCRM section. The key portion of this long error is the first line of the Details section: "Owner is inactive, cannot reparent the account". This means that the owner of the donation record in LCRM is no longer active. To allow proper management of this record, you will need to log into LCRM, navigate to the record in question, and change the Donation Owner to a record that is active. Once this change is made, you can go back into Luminate Online's QPM and rebuild the error to sync the data properly.