1. Gather necessary files
    1. If you don't have the original Setup File, download the latest Version from Connector for RE Download Center
    2. From the old connector machine copy the following files to a temporary location:
      1. The file ending in ".ks" in the folder c:\Convio to a temporary location on the new machine.
      2. The file named "server.xml" in the folder c:\Convio\Apache\Tomcat50\conf 1 The file named "ConnectorConfig.xml" in the folder c:\Convio\Apache\Tomcat50\webapps\convio\working 1 Install software and files on new server
    3. On the new connector box, run the Setup file choosing all of the defaults.
    4. Perform the non-secure tests
    5. From the set of files that were saved from the previous connector box:
      1. Copy the file ending in ".ks" to the folder "c:\Convio"
      2. Copy the file named "server.xml" to the folder "c:\Convio\Apache\Tomcat50\conf\"; overwrite the current file.
      3. Copy the file named "ConnectorConfig.xml" to the folder "c:\Convio\Apache\Tomcat50\webapps\convio\working\"; overwrite the current file.
    6. Restart the Apache server by going to Start :: All Programs :: Convio :: Utility :: Restart Tomacat
    7. Perform the secure tests
  2. Point the Firewall/Router to new server
    1. Ensure that no data sync operations are running and you may want to wait until any traffic to your Convio website is at a minimum.
    2. Ensure that you or some other administrator has access to the Data Management Convio Admin pages
    3. In your Firwall/Router, change the internal address to point at the new connector's IP address and refresh the router so that the new settings are active.
  3. Turn off Apache on old connector box and test as follows:
    1. In the Convio Administrative User Interface, navigate to the Data Management :: Import/Export :: Real-Time Configuration
    2. On the left, choose "Verify DNS Connection".
    3. Put in the public DNS name of the RE Connector (should be the same as the name of the ".ks" file minus the ".ks") in the text box.
    4. Enable the check box that says "Verify an HTTPS connection."
    5. Click the green "Test Connection" button
    6. The response should be: "TEST SUCCEEDED Established HTTPS connection to <your DNS name>"