Why are my Service Center changes not taking effect?

I went to the Service Center option under Fundraising and saved my changes, but they are not showing up on the constituent side.

Article Number: 67335

Products:

Blackbaud_Luminate_Online

The Service Center option found under the Fundraising tab is for Donations Classic which is no longer used. To update the Service Center that is currently used, follow these steps:

Select Fundraising > Donation Management
Select the All Donation Forms tab
Enter the name of the donation form
Click Search
Click Edit under the Actions column
On the left hand navigation pane, select Design Donor Screens
Under Related Actions click Configure Service Center
Enter the desired text in the Gift Service Center HTML Caption editor
Click Finish

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!