By default Luminate Online enforces unique email. If this is disabled, the system will create duplicates any time a constituent takes any action on your site without being logged in even if the name exactly matches what is in the system. As such, we strongly discourage turning that functionality off. However, this can be turned off in some applications which has less duplication risk. The applications where this is possible include:
  • Calendar Events
  • Ecards
  • TeamRaiser
  • Personal Fundraising
Contact support to discuss changing these settings.