Ruffalo Noel Levitz (previously known as RuffaloCODY) provides Phonathon/Telefund software designed to support an organization’s telephone fundraising program. Blackbaud Merchant Service is a partner of Ruffalo Noel Levitz for their CAMPUSCALL® program as a supported gateway/processor.
Blackbaud only supports the Blackbaud Payment Service username and password to connect Blackbaud Merchant Services to the CAMPUSCALL® software. All other questions should be directed to Ruffalo Noel Levitz.
If the organization's Blackbaud Payment Service password is reset or changed, please contact CampusCall support to update the credentials to remain connected to Blackbaud Merchant Services.
Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.