Payment Status Descriptions from Payment Detail Report

When running the Payment Detail Report within Sphere, there are multiple Payment Status results available for the transactions in the report.

Article Number: 67445

Products:

Blackbaud_Sphere

The following are payment status results and their relative definitions:

Result	Descriptor	Notes
Paid	Online Transaction that was successfully processed	Generally, these transactions were submitted through the Front End of your site with a Credit Card.
PaidToCustomer	Offline Transaction that was successfully processed	Generally, this status will result from an Offline Batch Entry transaction with a Received Status.
Reversed	Original Transaction that was submitted by the Constituent that was reversed/refunded to the Constituent.	The Payment Status has been changed on this Record from Paid/PaidToCustomer to Reversed.
Reversal	Transaction History for the submission of the reversal/refund of the original Transaction submitted by the Constituent.	This will show in conjunction with a Reversed Payment Status transaction. The amounts displaying in parenthesis are the funds/fees that were refunded. Example Records below.
ChargeBack	Transaction was charged back by the bank.	A ChargeBack is issued when a donor disputes the donation/transaction with their credit card company.

Example Transaction Reversal Records that will be present on a Payment Detail Report for a Single Transaction in Sphere:

Event Name	Payment Amount	Blackbaud Fee	Credit Card Fee	Net Amount	Payment Date	Card Type	Card Holder	Supporter Name	Participant Credited	Payment Status
	$NNNNNN.NN	$NNNN.NN	$NNNN.NN	$NNNNN.NN

[Event/Initiative Name Here]	$1,000.00	$30.00	$26.24	$943.76	05/10/2014 12:22	Visa	Blackbaud Test	Blackbaud Test	Blackbaud Credited	Reversed
[Event/Initiative Name Here]	($1,000.00)	($30.00)	$26.24	($996.24)	05/11/2014 8:44	Visa	Blackbaud Test	Blackbaud Test	Blackbaud Credited	Reversal

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