I am working in LCRM and have created a new user, but need to make them an Administrator. How would I do that?
To Create a new Admin in Luminate CRM follow the steps below:
Fill in all required infomration
This creates the user inside of salesforce, and gives them a Salesforce License/seat.
Once this is complete there is a second process to ensure the Admin has access to all of the Luminate CRM package
There will be a link for Manage License next to the Luminate CRM package
Click that link
Add the user that you just created
*Note if you are out of Luminate CRM licenses that request will need to be sent to your account manager, and if you are out of Salesforce seats you will need to reach out to Salesforce and purchase those from them. Both licenses are required for Admins to have access to Luminate CRM functionality