When using an Event Registration Form 2.0, payments are collected through the Blackbaud Secure Payments page. When filling out address information that is required on the form and selecting the 'use this as my billing address', the Secure Payment page will allow the user to remove this information and process the transaction. When viewing this Event Registration in the NetCommunity plugin for The Raiser's Edge, no address information is brought over.
This issue was resolved in the latest version of Blackbaud NetCommunity Please download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.