We are getting an error message that we don't know what to do with. It looks kind of like this:
initRemoteProcess: Initiating remote process with processName=sync1 succeeded with PID ### and message QUEUED Waiting for files cons_upload.csv, cons_upload.manifest to be uploaded getRemoteStatus: Remote status is EXPORTING_DATA for processName=sync1 and PID ### getRemoteStatus: Remote status is FAILURE for processName=sync1 and PID ### Rule 'remoteUpload' - ID=remote1: Timeout waiting for files to be uploaded after 1504 seconds initRemoteProcess: Not initiating download since no files were generated
The most important part of this error is: Rule 'remoteUpload' - ID=remote1: Timeout waiting for files to be uploaded after 1504 seconds
This means that your Apache server tried connecting to our FTP server, but failed. You may want to consider any recent changes to your firewall or other IT infrastructures as the culprit.