1. Log in to NetCommunity as a supervisor user
  2. Click Administration > Sites and Settings
  3. Choose the appropriate site from the menu to the left of the page
  4. Edit the Lock account after attempts field in the Registration and login options section to a more appropriate setting if needed
  5. Edit the Account lockout duration fields in the Registration and login options section to a more appropriate setting if needed
  6. Click the Save button at the top of the page