A record was submitted for testing purposes and the client now wants to remove it from the event.
Deleting test records follows the same procedures as deleting or reversing a participant or donation.
1. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon 2. Hover over the event name . Click Bookkeeping > Click Manage Initiative Records 3. Search for the participant or donor > Click Edit 4. Select Delete Record from Initiative tab 5. Select Delete record from event and reverse transaction 6. Select Reversal -- This option will process a full reversal of the transaction amount and refund the cardholder. 7. Select a Reason and type a description > Click Submit