What is Office 365?
Office 365 is a subscription service that includes the most-recent version of Office, which is currently Office 2016.  All subscriptions include a web-based version of the Microsoft Office suite.  The subscription service, depending on the licensing model, may also include the ability to download the latest version of the Office software suite.  

For further information regarding Office 365, please visit Microsoft's website and review their Office 365 FAQ page.

What is Office Online?
Office Online is a free web-based version of the Microsoft Office suite, which includes the following applications:
  • Word
  • Excel
  • PowerPoint
  • OneNote
Office Online does not include the Outlook application, but users can use Outlook.com.  Office Online does not require an Office 365 subscription.

For further information regarding Office Online, please visit Microsoft's website.

Is Office 365 or Office Online compatible with The Raiser's Edge?
So long as the user has a 32-bit version of Office installed on their computer that is compatible with the version of The Raiser's Edge installed on the computer, Office is considered compatible with The Raiser's Edge.  

If you are using Office Online or If your Office 365 subscription only includes web-based applications:
Web-based Office applications are not compatible with The Raiser's Edge.  There is no plan to integrate The Raiser's Edge with web-based versions of the Microsoft Office applications.  There are plans for implementing an integration between Raiser's Edge NXT and web-based Office 365 applications.  For further information regarding Raiser's Edge NXT, please visit the Raiser's Edge NXT product page.

If your Office 365 subscription includes the ability to download the latest version of the Office software suite:
Office 365 subscriptions currently include Office 2016, which is not compatible with The Raiser's Edge.  Our Product Development team is working on a patch release that will address the compatibility issues found with Office 2016.  This will allow users to integrate The Raiser's Edge with Office 2016.  At this time, there is no estimated timeline available for this release.  As we have further information about upcoming releases for The Raiser's Edge, we will be updating our Release Page.  

If you are using Office 365 as your Exchange server:
Currently, the Office 365 Exchange server is not compatible with the Raiser's Edge Outlook integration.  Using the Office 365 Exchange server should work with locally-installed versions of Outlook 2016, which will be compatible with the upcoming patch release that will address the compatibility issues found with Office 2016.  At this time, there is no estimated timeline available for this release.  As we have further information about upcoming releases for The Raiser's Edge, we will be updating our Release Page.  

In the meantime, The Raiser's Edge 7.93, patch 2+ is compatible with the following versions of Microsoft Office:
  • Office 2007
  • Office 2010 (32-bit)
  • Office 2013 (32-bit)
*Note: 64-bit Office is not supported with Raiser's Edge. 

Information on configuring eReceipts is available in How to Send eReceipts (includes video demo)

Please review our System Requirements for more compatibility information.