What is Office 365?
Office 365 (O365) is a subscription service that includes the most-recent version of Office, which is currently Office 2016. All subscriptions include a web-based version of the Microsoft Office suite. The subscription service, depending on the licensing model, may also include the ability to download previous versions of the Office software suite.  

For further information regarding Office 365, please visit Microsoft's website and review their Office 365 FAQ page.

What is Office Online?
Office Online is a free web-based version of the Microsoft Office suite, which includes the following applications:
  • Word
  • Excel
  • PowerPoint
  • OneNote
Office Online does not include the Outlook application, but users can use Outlook.com.Office Online does not require an Office 365 subscription.

For further information regarding Office Online, please visit Microsoft's website.

Is Office 365 or Office Online compatible with The Raiser's Edge?
So long as the user has a 32-bit version of Office installed on their computer that is compatible with the version of The Raiser's Edge installed on the computer, Office is considered compatible with The Raiser's Edge. This includes 32-bit versions of Office installed with Office 365.

If you are using Office Online or If your Office 365 subscription only includes web-based applications:
Web-based Office applications are not compatible with The Raiser's Edge. There is no plan to integrate The Raiser's Edge 7 with web-based versions of the Microsoft Office applications. There are plans for implementing an integration between Raiser's Edge NXT and web-based Office 365 applications. For further information regarding Raiser's Edge NXT, please visit the Raiser's Edge NXT product page.

If your Office 365 subscription includes the Office 2016 software suite:
Office 2016 32-bit is compatible with The Raiser's Edge 7.96 Patch 4. For further information regarding Patch 4 for 7.96, please visit our Release Page.  

If you are using Office 365 as your Exchange server:
If you are hosted with Blackbaud Hosting Services, the Office 365 Exchange server is not compatible with the Raiser's Edge Outlook integration. Using the Office 365 Exchange server should work with locally-installed versions of Outlook 2016, which is compatible with The Raiser's Edge 7.96 Patch 4. For further information about the Patch 4 release of 7.96, please visit our Release Page.  

*Note: 64-bit Office is not supported with Raiser's Edge. 

Information on configuring eReceipts is available in How to Send eReceipts (includes video demo)

Please review our System Requirements for more compatibility information.