Error: A sponsor might be a duplicate – validation message does not go away

When a Sponsorship file is imported to batch through ‘KKSM Sponsorship File Import’ process, the file shows a correct validation message ‘A sponsor might be a duplicate.  Click here to view.’ When we select to replace with selected constituent, the Lookup ID is inserted as expected, but the validation batch error still remains. If the entire batch is validated again, the lookup id remains, but so does the validation message. The only way to remove it is to “Clear row message”. This adds considerable time to processing the batch, as the user cannot select “Clear all messages”, as this would risk them missing a different validation message.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 


 3.0.516, Service Pack 4

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