The BACS direct debit transmission file downloads incorrectly

The Generate BACS direct debit file process is used to process direct debit transactions for UK donors. When attempting to download the direct debit transmission file created, CRM users may notice that the file downloads incorrectly.
 
The following may appear:
 
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="/[DATABASE NAMAE]/GenericErrorPage.htm?aspxerrorpath=/29054TEST_32a313df-c21a-432d-8848-8fb158107b19/Download/CustomFileDownload.ashx">here</a>.</h2>
</body></html>
 
The client expects to see the following in the BACS direct debit transmission file:
 
File format is 100 character fixed length and should match the following example :
3355661234567800122222211111111    00000000555BB Sample Data    DD-JB-09072010    Ms J Bach
 
This is broken down as follows:
Line character position 1-6 The sort code of the donor’s bank account 335566
Line character position 7-14 The donor’s bank account number 12345678
Line character position 15 should default to zero (need to use Checking Bank account type to ensure this outputs)
Line character position 16-17 Transaction Code (01 for first DD payment, 17 for second payment onwards, 18 for represented payment, 19 for final payment)
Line character position 18-23 Organization’s sort code 222222
Line character position 24-31 Organization’s account number 11111111   
Line character position 32-35 blank
Line character position 36-46 The amount of the direct debit transaction in pence 00000000555
Line character position 47-64 Organization’s name BB Sample Data
Line character position 65-82 Payment/Collection Reference  (e.g. Direct Debit Reference Number on gift) DD-JB-09072010
Line character position 83-100 Donor’s Bank Account name Ms J Bach
We are currently evaluating this issue and will update this article when we have more information.

Environment

 2.91.1535.117

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