Exchange rate download process fails with a message indicating the maximum number of unregistered requests has been exceeded

When running the exchange rate dowload process, the process completes with the following exceptions:

Unable to download rate information: Xignite Registration Error: XigniteCurencies: Maximum number of unregistered requests has been exceeded
The currency exchange rate download functionality when introduced in Blackbaud CRM was based on integration with Xignite, a third-party financial web service. To use this service, customers were required to have a subscription with Xignite. Since the initial release, Xignite and Blackbaud CRM have both enhanced their respective product offerings. With Blackbaud CRM version 4.0, the download process and integration with Xignite is no longer compatible. The currency exchange rate functionality in Blackbaud CRM is still available, with customers having the ability to manually import or add from their preferred sources. However, the download process itself, and its integration with Xignite is no longer available.
 
Blackbaud looks forward to continuing to evaluate the currency needs of our clients so we can provide the best possible solutions with Blackbaud CRM.

Environment

 3.0.512

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.